FAQs

We recommend having your carpets professionally cleaned at least once a year. This practice helps maintain your carpet's warranty while also removing accumulated bacteria, dirt, pet dander, and allergens from the fibers. If you have high-traffic areas or indoor pets, more frequent cleanings may be beneficial. Regular maintenance not only keeps your carpets clean but also ensures a healthier living environment.

At Dirty Dog, we believe the most effective method for carpet cleaning is steam cleaning and extraction. Our experts utilize a truck-mounted system that employs heat to loosen soil and remove stubborn stains. We begin by pre-treating the carpet with specialized cleaning solutions, then proceed with steam cleaning and water extraction. This process thoroughly removes dirt, bacteria, and other contaminants, leaving your carpet clean and sanitized. While dry cleaning is an alternative method, it's generally less effective than our hot water extraction technique.

Absolutely. We have specialized cleaning solutions designed for various types of pet stains, including urine and feces. It's crucial to address these stains promptly, as they become more challenging to remove over time. In addition to stain removal, we offer a highly effective pet deodorizer to eliminate odors from carpets and upholstered furniture.

Indeed, we can. Our arsenal includes cleaning solutions specifically formulated to break down food and drink stains, including a special agent for red wine. As with pet stains, it's important to treat these spills as soon as possible for the best results. The longer a stain sits, the more difficult it becomes to completely remove.

Certainly. Our steam cleaning and hot water extraction method is highly effective at sanitizing and removing a wide range of contaminants from your carpet. Using our truck-mounted system, we pre-treat the carpet and then thoroughly extract allergens, dust mites, pet dander, and even pollen. This cleaning process can be particularly beneficial for individuals with allergies or asthma, as it significantly improves indoor air quality.

After our hot water extraction and steam cleaning process, carpets typically dry within four to six hours. However, drying time can vary depending on factors such as humidity levels, air circulation, and the type of carpet. While the carpet will be damp immediately after cleaning, it should be completely dry and ready for normal use within a relatively short time.

While it's possible to walk on your carpets immediately after cleaning if necessary, we advise waiting until they're completely dry for best results. If you must walk on them right away, please do so without shoes and with caution to avoid any potential damage or re-soiling.

In addition to carpet cleaning, Dirty Dog offers a comprehensive range of cleaning services. These include tile and grout cleaning, upholstery cleaning, air duct cleaning, dryer vent cleaning, and exterior surface cleaning such as power washing and soft washing. We also provide window cleaning services and hardwood floor refinishing. Our goal is to be your one-stop solution for all your cleaning needs.

Our pricing varies depending on the specific type and size of the job. We're always happy to provide a free estimate for any of our services. For more detailed pricing information, please visit our website or Facebook page, or contact us directly for a personalized quote.

Yes, we offer a 10% discount on our duct, deck, window, and carpet cleaning services for military personnel and first responders. We appreciate their service and are pleased to extend this special offer as a token of our gratitude.